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Terms & Conditions for Manufacturers Warranties 

WHAT IS CONSIDERED A  MATTRESS DEFECT?

A body impression 1.5" or deeper is considered a manufacturer's defect.

WHAT IS NOT CONSIDERED A DEFECT?

Body impressions are a normal occurrence. Manufacturers often refer to this as silhouetting. These are small indentations that typically occur during the first few months after your purchase. All mattresses are designed to conform to your body’s individual body contours. They actually add to your personalized comfort!

DAMAGE CAUSED BY ABUSE

Damaged caused by abuse or improper handling can void your warranties.sidered a manufacturer's defect.

PROPER CARE OF YOUR MATTRESS  

Proper care will ensure extended life and comfort of your mattress. Your warranty is limited to manufacturer defects and/or product failure. This does NOT include normal wear and tear. We suggest adhering to the following guidelines: 

  • Rotate your mattress every 30 days (Flip if applicable)
  • NEVER stand on, fold bed or jump on your mattress
  • Use a proper mattress cover with moisture barrier

WARRANTY KILLERS

Stains

Warranty will be void on unsanitary bedding. Remember, even water can stain your mattress.

Damage

Any damage resulting from improper use will void your mattress. This includes folding, bending or jumping on your mattress. Tears or damage to cover fabric will also void your warranty.

Support

You must provide proper support for your mattress. King/Queen mattresses with a split foundation must have a center head to foot framework. Tags Law tags must remain on bedding.
 
Proof

Customers are responsible for retaining their original receipt as proof of purchase.

Usage

Warranty covers personal use ONLY. Any commercial use voids warranty.

WARRANTY KILLERS   

Proper care will ensure extended life and comfort of your mattress. Your warranty is limited to manufacturer defects and/or product failure. This does NOT include normal wear and tear. We suggest adhering to the following guidelines: 

WARRANTY SHIPPING COSTS

Customer is responsible for all shipping charges related to warranty issues. If needed, Xtreme Mattress can assist in making such arrangements.

ADJUSTABLE BASE CARE / INFORMATION

*Proper care and maintenance of your adjustable base unit is essential to the life of your new adjustable bed.

*Please read and follow directions in your instruction manual carefully.

*Warranty, care and maintenance questions should be directed to the manufacturer. All care and contact information is located in the instruction manual. *We are unable to address issues on your behalf.

*LogicData Customer Service Number: (616) 328-8841

*Email: office.na@logicdata.net

*Customers are responsible for measuring and ensuring products will fit in their/your home. There is no exchange available if the base does not fit. If you have questions or concerns over size requirements, contact store for more information. *Adjustable bed purchases are not subject to cancellations, exchanges or refunds.

NO DISCOUNTS OF ANY KIND CAN BE APPLIED TO THESE PRODUCTS

These mattresses and adjustable bases are exceptional values that are sold at a fraction of the cost of similar competitor models. NO Further discounts can be applied.

ABSOLUTELY "NO" REFUNDS

Merchandise that has already been taken or delivered can not be returned. This applies even if merchandise is in factory wrap or box.